How can we help?
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Purchasing
- Can I purchase a kit with only the hardware and electronics?
- Can you customize my order?
- Can I get a discount?
- Something is listed as out-of-stock. When will it be back in stock?
- I’m getting an error when I try to checkout on the Ploopy store.
- Do you charge tax on orders?
- Can I pay with a method other than credit card?
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Shipping
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Returns
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Technical Issues
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Communication
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I’d like to cancel my order.
Send us an email, at contact (at) ploopy [dot] co. If your order hasn’t shipped yet, we’ll be able to process your cancellation and get your refund to you quickly, with the refunded amount being reflected in your bank account in a few business days.
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