How can we help?
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Purchasing
- Can I purchase a kit with only the hardware and electronics?
- Can you customize my order?
- Can I get a discount?
- Something is listed as out-of-stock. When will it be back in stock?
- I’m getting an error when I try to checkout on the Ploopy store.
- Do you charge tax on orders?
- Can I pay with a method other than credit card?
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Shipping
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Returns
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Technical Issues
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Communication
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Print
Can I pick up my order in-person?
No. Our factory isn’t really set up for in-person visits, and this keeps our supporters and us safe.
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