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How can we help?
  • Purchasing

    • Can I purchase a kit with only the hardware and electronics?
    • Can you customize my order?
    • Can I get a discount?
    • Something is listed as out-of-stock. When will it be back in stock?
    • I’m getting an error when I try to checkout on the Ploopy store.
    • Do you charge tax on orders?
    • Can I pay with a method other than credit card?
  • Shipping

    • Do you ship worldwide?
    • My parcel’s tracking stopped updating.
    • When will my order ship?
    • Do you have cheaper shipping options available?
    • Can I pick up my order in-person?
    • I used the wrong shipping address in my order.
  • Returns

    • I’d like to cancel my order.
    • I’d like to return my device for a refund.
  • Technical Issues

    • I’ve plugged in my Ploopy device, but nothing is working. However, the computer recognizes that a device was plugged in.
    • I’ve soldered my kit together, but the parts I soldered don’t work.
  • Communication

    • How can I reach out to the staff at Ploopy?
    • Can I call you on the phone?
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  • Purchasing

Category – Purchasing

Articles

Can I purchase a kit with only the hardware and electronics?
Can you customize my order?
Can I get a discount?
Something is listed as out-of-stock. When will it be back in stock?
I’m getting an error when I try to checkout on the Ploopy store.
Do you charge tax on orders?
Can I pay with a method other than credit card?
Ploopy Help Center

Ploopy Help Center

Still need help?
Email contact (at] ploopy [dot) co

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