Store
Blog
Discord
Reddit
How can we help?
Search
Purchasing
Can I purchase a kit with only the hardware and electronics?
Can you customize my order?
Can I get a discount?
Something is listed as out-of-stock. When will it be back in stock?
I’m getting an error when I try to checkout on the Ploopy store.
Do you charge tax on orders?
Can I pay with a method other than credit card?
Shipping
Do you ship worldwide?
My parcel’s tracking stopped updating.
When will my order ship?
Do you have cheaper shipping options available?
Can I pick up my order in-person?
I used the wrong shipping address in my order.
Returns
I’d like to cancel my order.
I’d like to return my device for a refund.
Technical Issues
I’ve plugged in my Ploopy device, but nothing is working. However, the computer recognizes that a device was plugged in.
I’ve soldered my kit together, but the parts I soldered don’t work.
Communication
How can I reach out to the staff at Ploopy?
Can I call you on the phone?
Main
Purchasing
Category – Purchasing
Articles
Can I purchase a kit with only the hardware and electronics?
Can you customize my order?
Can I get a discount?
Something is listed as out-of-stock. When will it be back in stock?
I’m getting an error when I try to checkout on the Ploopy store.
Do you charge tax on orders?
Can I pay with a method other than credit card?